Spanish VAT law<\/strong>.<\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=” Shipments, Deliver and return policy” open=”off” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” toggle_level=”h3″ closed_toggle_font_size=”26px” sticky_enabled=”0″]<\/p>\n
Q: Do you ship internationally?<\/strong>
A: Yes, we ship both within Portugal and internationally<\/strong>. Shipping fees, insurance, and any applicable taxes are calculated at checkout.<\/p>\nQ: When will my artwork be dispatched?<\/strong>
A: We aim to dispatch all items within 5 business days<\/strong> of confirmed payment. Delivery times vary depending on your location.<\/p>\nQ: How long does shipping take?<\/strong><\/p>\n\n- \n
Domestic (Portugal):<\/strong> Typically 5\u20137 business days after dispatch.<\/p>\n<\/li>\n- \n
International:<\/strong> Usually 10\u201315 business days, though customs clearance may affect delivery times.<\/p>\n<\/li>\n<\/ul>\nQ: Can I pick up my artwork on-site?<\/strong>
A: Yes. Artworks purchased at the gallery can be collected in person. Please bring proof of purchase and identification<\/strong> at the time of collection.<\/p>\nQ: What if my artwork is damaged during shipping?<\/strong>
A: Notify us within 48 hours<\/strong> of receiving the item, including photos and descriptions of the damage. Please retain the original packaging<\/strong> for returns. We will arrange a replacement or refund<\/strong> if necessary.<\/p>\nQ: What if my shipment is lost?<\/strong>
A: Contact us if your shipment does not arrive within the estimated delivery time. We will assist in locating the item and resolving the issue.<\/p>\nQ: What is your returns and refunds policy?<\/strong><\/p>\n\n- \n
General Policy:<\/strong> All sales of artwork are final, except in cases where the item arrives damaged<\/strong>.<\/p>\n<\/li>\n- \n
Online Purchases:<\/strong> Refunds may be granted if artwork is damaged upon arrival. Notify us within 48 hours of receipt to qualify.<\/p>\n<\/li>\n- \n
Auctioned Items:<\/strong> All auction sales are final and non-refundable<\/strong>.<\/p>\n<\/li>\n<\/ul>\nQ: Are there additional return policies?<\/strong>
A: Please contact us if your purchase involves art consultancy services<\/strong> or event-related services<\/strong>, as different conditions may apply.<\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=”How do auctions work on madameflihan?” open=”off” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” toggle_level=”h3″ closed_toggle_font_size=”26px” sticky_enabled=”0″]<\/p>\n
Q: Where are your auctions held?<\/strong>
A: All auctions are fully online and managed in Spain via madameflihan.com, which <\/strong>publishes and manages art auctions organised by Proyectos e Inmovilizados S.L. (VAT B91037085, Calle Virgen de Regla 1, 1\u00ba, Seville, 41001, Spain), trading as MRFLYHART.<\/span><\/p>\nQ: Can I see the artworks before bidding?<\/strong>
A: Yes! Clients can visit our preview exhibitions in Lagoa\u2013Carvoeiro<\/strong> to view works in person before placing bids.<\/p>\nQ: Is there support during the auction?<\/strong>
A: Absolutely. Auctions are live-streamed<\/strong>, and our staff provides assistance with registration and bidding throughout the event.<\/p>\nQ: Are there private sale options?<\/strong>
A: Yes, we offer private sale services, all conducted under Spanish commercial law<\/strong>.<\/p>\nQ: Who is eligible to participate?<\/strong>
A: Participants must be at least 18 years old<\/strong> and have a valid form of identification.<\/p>\nQ: How does bidding work?<\/strong>
A: All bids placed are legally binding<\/strong>. Winning bids constitute a formal agreement to purchase the artwork.<\/p>\nQ: How are winners determined?<\/strong>
A: The highest bid at the close of the auction<\/strong> wins, provided the bidder meets all payment requirements.<\/p>\nQ: What about reserve prices?<\/strong>
A: Some auction items may have a minimum reserve price<\/strong>. If this price is not met, the item will not be sold.<\/p>\nQ: Are deposits required?<\/strong>
A: Yes. All participants must pay a deposit of 10% of the starting price<\/strong> to place bids.<\/p>\n\n- \n
This deposit is refundable<\/strong> if no bids are placed or no transaction is completed (within 5 working days).<\/p>\n<\/li>\n- \n
Once a winning bid is confirmed, the deposit is applied toward the total purchase amount<\/strong>.<\/p>\n<\/li>\n<\/ul>\n <\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
You can visit us at our gallery, located at Beco Marqu\u00eas de Pombal Bloco 2, Loja B, 8400-447 Lagoa \u2013 Carvoeiro. Opening hours: Monday: 14:00 \u2013 18:30 Tuesday to Friday: 10:00 \u2013 18:30 Saturday: 09:30 \u2013 14:00 Closed on Sundays Alternatively, you can explore and purchase artworks online via the \u201cBuy Art\u201d page on our […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"difl_page_category":[],"class_list":["post-5367","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/madameflihan.com\/pt\/wp-json\/wp\/v2\/pages\/5367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/madameflihan.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/madameflihan.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/madameflihan.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/madameflihan.com\/pt\/wp-json\/wp\/v2\/comments?post=5367"}],"version-history":[{"count":6,"href":"https:\/\/madameflihan.com\/pt\/wp-json\/wp\/v2\/pages\/5367\/revisions"}],"predecessor-version":[{"id":5383,"href":"https:\/\/madameflihan.com\/pt\/wp-json\/wp\/v2\/pages\/5367\/revisions\/5383"}],"wp:attachment":[{"href":"https:\/\/madameflihan.com\/pt\/wp-json\/wp\/v2\/media?parent=5367"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https:\/\/madameflihan.com\/pt\/wp-json\/wp\/v2\/difl_page_category?post=5367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}